Shipping policy
Welcome to Xigolo! We are committed to delivering your orders quickly, safely, and efficiently across India.
Order Processing
- All orders are processed within 24 hours after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a shipping confirmation along with tracking details (where available).
Delivery Time
We aim to deliver all orders within 3–5 business days across India.
Please note that delivery times may vary slightly depending on your location, courier availability, weather conditions, or public holidays.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, you'll receive a tracking number via email or SMS (where available), allowing you to track your shipment in real time.
Delivery Delays
While we strive to deliver every order on time, occasional delays may occur due to unforeseen circumstances such as:
- Natural disasters or severe weather
- Public holidays
- Courier service disruptions
- High order volumes
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order.
Xigolo is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Need Help?
If you have any questions about your shipment or need assistance with your order, please contact our customer support team through our Contact Us page or by jettiraju0@gmail.com
Thank you for shopping with Xigolo!